Privacy policy.
Effective 24 October 2026
Who operates this website?
Hire a Builder is operated by Access Positive Pty Ltd. For privacy enquiries, contact admin@accesspositive.com.au.
Information we collect
Homeowner enquiries may include name, email, phone, project type, postcode, state, budget, timing and project description. Builder registrations may also contain business details, ABN, registration information, service area and business website. The site uses a technical session cookie to help protect forms and the admin area.
Why we collect it
We use this information to assess and respond to enquiries, investigate possible project introductions, correspond with builders and keep records of referral activity. We do not request banking details or copies of identity documents through our public forms.
Who receives your details?
Where appropriate, we may share a project enquiry and the contact details provided with one or more prospective independent building businesses for the purpose you consented to. These businesses have their own privacy responsibilities. We may also disclose information when legally required or to service providers engaged to operate the website.
Storage and security
Website submissions are stored in an access-restricted area of the website server. Access is limited through administrator authentication and technical safeguards. No online system is completely risk free. We retain records only for a legitimate business need or applicable legal obligations, then delete them when no longer required.
Your choices
You can ask to access, correct or request deletion of personal information by emailing us. We will assess your request subject to applicable law. You can also tell us not to share an enquiry further. This policy may be updated as the service develops.
Have a plan?
Let's hear it.
Tell us what you're thinking. One clear enquiry is the start of a more useful conversation.